Windows Frequently Asked Questions
Q: I'm overwhelmed by all the industry jargon. What do these words mean?
A: At Sunshine Siding & Window Co., it's our goal for each and every one of our customers to feel comfortable throughout their home improvement experience. We try to always explain any construction concepts in terms everyone will know when we're at the home, but we also like to make definitions available on our Glossary Page.
Q: What types of payment methods & financing do you offer?
A: We offer a variety of payment methods and financing options. Please contact us for more information.
Q: Will the replacement windows be installed from the inside or outside?
A: The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. Your installation expert will assess your unique situation and explain the process that will best suit your home.
Q: Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
A: Sunshine Siding and Window Co. installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. Also the energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over.
Q: How can I prepare my house for my replacement windows?
A: Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations near the windows as they may fall during removal or installation.
Q: How long will it take to get my replacement windows? How much time should I allow for the installation?
A: Your replacement windows will be installed within 3-6 weeks from the date that the final measurements are taken. Windows are typically custom made to your homes specifications. The manufacturing process is about 2-4 weeks and once delivered to the home the installation process starts in earnest. The type of window being installed and type being removed help determine the amount of time needed to complete the job. On average each window takes about one to two hours. Trim work and cleanup will require additional time to complete. The average job will take a single day.
Q: What type of warranty is available for my windows?
A: Sunshine Siding & Window Co., vinyl replacement windows have warranties from 25 years to a "limited lifetime warranty" for residential properties. Contact us regarding wood window warranties or see "Our Workmanship Guarantee" page for more details.
Q: What happens to my old windows?
A: After installing your new windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew when they arrive for your installation.
Q: What do I do if there is a problem with the windows?
A: Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
Q: How much do windows cost?
A: Many factors affect the price of windows, including: the size and style of windows needed as well, how are the "old" windows being removed, is there rotten wood, what optional features are desired? Costs can vary from each manufacturer.
Q: How long will my new windows last?
A: Most of the major manufacturers offer a "lifetime written warranty" against product and part failure, with some even offering a "lifetime breakage warranty" as well. Warranties are often transferable in the event of the sale of the home.
Q: Will windows help save on my energy bills?
A: Yes. Energy savings can exceed 60%, depending on existing insulation in your walls, quality of windows, and amount of air infiltration you currently experience.
Q: What about color choices?
A: Many manufacturers offer multiple choices in colors, while others may offer only a few. (Note: vinyl particularly the darker colors may fade over time due to U.V. rays from the sun.)
Q: Does the interior have to be the same color as the exterior?
A: No, major manufacturers offer interior alternates some offer designer choices for the exterior, with a wood-like laminate for the interior. While others offer an unfinished real wood laminate for the interior if you would like to stain the inside to match other wood work.
Q: What about my options for the windows? Such as grids, Low E or other special features?
A: Any of the manufacturers Sunshine Siding & Window Co. works with offer many such upgrades and extras including: Low E glass filled with argon gas, grids, grooved glass, special colors, special styles of windows (such as trapezoids) and safety features.
Q: Is there a cost for getting an estimate?
A: No, We will provide a free estimate with a written quote at no cost. We will honor the price for 90-days.
Q: After Sunshine Siding & Window Co. has a contract with you to do your windows... then what?
A: Sunshine Siding & Window Co. will:
- Prep House for Installation protecting flooring and carpeting
- Identify and remove/replace any rotten wood
- Stage and remove all old windows from the home (from the outside in most cases)
- Install new Windows to specifications
- Fit opening to receive new window(s) and “square”
- Wrap and flash any wood exterior framing
- We can also install new casing and stools on interior (if owner wants new)
- Finish by caulking exterior
- Clean Up Job Site remove All debris
Q: How long has Sunshine Siding & Window been installing windows?
A: We have been installing windows in the northwest suburban Chicago market for over 40 plus years.
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We're Sunshine Siding & Window. We're licensed, bonded, insured, and have served Greater Chicago for more than 40 years. Our BBB-accredited business is here to help.
Want to learn more about our window services? Then we want to hear from you. For a free estimate, or to learn more about our services, please call us now at 847-895-0078. You may also fill out the easy contact form on this page.